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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nate48 Hoff

July 1, 2025

1  out of  5
rating by Nate48 Hoff
"This is the worst insurance company I have dealt with. Every month prior to making my payment, I would confirm what my monthly payment was and was told the same amount every month, and then all of a sudden one month I was told I owed over 1200.00… which I can’t afford. Apparently, the representative made a mistake and I was making partial payments, even though they sent me a breakdown of what my 6 month premium was, which showed the 300$ monthly payment. I never received a phone call to say anything changed, nor did I receive any documentation in the mail. When I called to speak with Jenni, the owner of this office, I was told she was in a meeting & was hung up on twice by her coworkers. I have since sent emails to the ceo & every higher up person I could find on google. I’m still waiting for a call back from the owner, Jenni. I wish I did my research before dealing with this office. There is a complete disconnect. Don’t make the same mistake I made and go to another Statefarm office."
We responded:
"I apologize on behalf of everyone at the agency. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team"
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Lauren Perri

June 30, 2025

5  out of  5
rating by Lauren Perri
"I highly recommend this team and appreciate their ethical any honest approach throughout the entire process. I knew nothing about my options and they made the process seamless. Joanne Pacheco was informative and helped me every step of the way providing me and my family with insurance tailored to our needs. I highly recommend this location and team for all your insurance needs."
We responded:
"Lauren, We are so happy to hear you had a great experience with our team. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Joanne will be thrilled to read your review. Thanks again, and we hope you serve you again soon. "
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Natasa Bosnjakovic

June 23, 2025

5  out of  5
rating by Natasa Bosnjakovic
"servicio de state farm agente giovanni mejia fue excelente me ayudo mucho en conseguir el seguro para mi carro toyota land cruiser el trato fue muy profesional de giovanni muchas gracias"
We responded:
"We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Giovanni will be thrilled to see your review. "
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Jody Rice

June 5, 2025

5  out of  5
rating by Jody Rice
"Very detailed and friendly service"
We responded:
"Jody, Thanks for your 5-star review! We sincerely appreciate your feedback"
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guillermo rosales

May 21, 2025

5  out of  5
rating by guillermo rosales
"Jenny Aguilera Excelente persona !!!! , llena de conocimientos aserca del seguro de carros , doblemente amable y muy pendiente a nuestras necesidades como compradores de seguro de autos y siempre dando es las mejores opciones !!! Muchísimas gracias por su ayuda Jenny Aguilar !!!!!"
We responded:
"Muchas gracias por sus palabras me alegra mucho que ahora sean parte de la Familia de State Farm!!"
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Ryan Begg

May 13, 2025

5  out of  5
rating by Ryan Begg
"I was referred to Jenny based on her stellar customer service and commitment to her clients. She exceeded all expectations I had. I would definitely recommend her myself."
We responded:
"Ryan, Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community."
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Pamela Montesdeoca

April 3, 2025

5  out of  5
rating by Pamela Montesdeoca
"Gio was very helpful and gave me a fast quote. Saved me a lot of money! The process was quick and easy. Highly recommend. Ask for Gio"
We responded:
"Hi Pamela, thank you so much for your positive feed back. We can't wait to share your 5-Star review with Gio!"
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Roe mal

March 7, 2025

5  out of  5
rating by Roe mal
"I saved so much $$$$ by switching from allstate... My agent Giovanni gave me a fast quote 20min. I highly recommend statefarm insurance . Thank you again"
We responded:
"Roe, Thanks for your 5-star review! We sincerely appreciate your feedback. It's great to hear you had a positive experience Giovanny will be happy to hear that his had work has paid off!!!"
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Hakan Aktar

December 13, 2024

5  out of  5
rating by Hakan Aktar
"She was extremely helpful and kind, assisting me in saving money."
We responded:
"Hakan, thank you so much for your 5-star review. We are so happy to hear that you enjoyed your experience with us. I will make sure Shari knows her hard work paid off!"
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VALERIE ELDER

December 9, 2024

5  out of  5
rating by VALERIE ELDER
"Joanne you were amazing helping with my auto and renters insurance. I just want to say you’re amazing and don’t you forget it it. A job doesn’t define you. You’re awesome and thanks for the call back."
We responded:
"Hi Valerie, thank you so much for your beautiful review!! I will make sure to let Joanne know that her hard work has paid off!"
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Elaine Saffan

November 21, 2024

5  out of  5
rating by Elaine Saffan
"Felix was extremely helpful in providing us with car insurance in New York. The quote he gave us was significantly lower than Hartford Insurance which works with AARP. We moved here from California recently and our Mercury insurance would no longer cover our car. He also directed me to a web site to take a good driver class which I am almost done with and finding very informative."
We responded:
"Elaine, thank you so much for your kind words; I will share with Felix it will make his day!!!"
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alisa musto

November 14, 2024

5  out of  5
rating by alisa musto
"Joanne was amazing and so helpful. I started the call very stressed out and by the time I was finished I was anxiety and stress free. So so helpful!!!"
We responded:
"Hi Alisa, It's great to hear you had a positive experience with our agency. Joanne will be happy to hear that her hard work paid off! If there's anything we can do to serve you further, let us know. "
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Gomez 1000

November 5, 2024

5  out of  5
rating by Gomez 1000
"La mejor atención que pude recibir lo recibo de la señorita Joanne Pacheco eficaz amable respetuosa me doy por bien servido muchas gracias."
We responded:
"Senor Gomez, muchas gracias por su resena y sus palabras para Joanne estoy segura que se pondra feliz de saber que esta haciendo un buen trabajo!!!"
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Ian Kay

November 1, 2024

5  out of  5
rating by Ian Kay
"I had an issue with my policy, but Jenny was extremely helpful. She cares about her clients and elevates this branch of State Farm to another level. Jenny clearly puts her customers at the forefront of their services."
We responded:
"Ian thank you so much for your kind words! Your feedback is much appreciated and helps our team improve."
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MJ Gotti

October 30, 2024

5  out of  5
rating by MJ Gotti
"Joanne was very helpful and gave me a much better price than my previous insurance and made everything simple and efficient for me Thanks Joanne you did a great job I feel better already sincerely Mary"
We responded:
"Mary, thank you so much for your kind words. I will make sure Joanne knows her professionalism was noted. Welcome to the State Farm family."
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Edgard Diaz

October 16, 2024

1  out of  5
rating by Edgard Diaz
"Mi hermano tuvo un accidente un con su carro él estaba agregado a mi póliza su costo valió de 10 mil dólares no es nada para lo que cobran mensual aparte. Me afectó a mí sacándome dos carro de mi póliza aquí uno paga seguro caro y en el momento de un accidente no te ayudan en nada para nada se paga un seguro si puedes evitar esta compañía hágalo en esta oficina tiene personal que no saben nada lo que hacen.te contestan el teléfono de mala gana gracias a Dios me libere de esta estafa"
We responded:
"Mr. Diaz, after reviewing our database I don't show a policy holder matching your name. "
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jasmine francis

August 28, 2024

5  out of  5
rating by jasmine francis
"Top five service. joanne was amazing. she help me get the best coverage for my needs. She went above and beyond my expectations. after reaching out to other popular auto insurance providers just prior, who are leaning towards a more impersonal hands off approach, its was warming to find such high touch service. Grately appreciated and i would highly recommend joanne to anyone who asks."
We responded:
"Jasmine, Thanks so much for sharing your feedback about our service. We are glad to her that our team's performance exceeded your expectations and we'll make sure that Joanne receives the recognition she deserves. Thank you again Jasmine, Have a great day!"
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Adrian Armstrong

August 22, 2024

5  out of  5
rating by Adrian Armstrong
"The service provided was outstanding and the agent was patient and inquired of all my needs."
We responded:
"Adrian, thank you so much for your 5 Star review!! I am glad we were able to make assisting you with your insurance needs such a positive experience!"
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Rafael Diaz

August 22, 2024

5  out of  5
rating by Rafael Diaz
"Jenny was very helpful and professional. She made the process of getting insurance for my cars easy and enjoyable. She gave me a great deal. Thank you Jenny 👍"
We responded:
"Rafael, I really appreciate you taking the time to leave us a 5-star review and thank you so much for your kind words!"
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Paul Teri

May 8, 2024

5  out of  5
rating by Paul Teri
"Just switched from Allstate to State Farm. The pricing I received was great and Giovanni made it a seamless experience! Highly recommend!"
We responded:
"Paul, welcome to our family we are trilled to have you. Thank you for your kind words. "
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Edson Roman

March 8, 2024

5  out of  5
rating by Edson Roman
"Felix has great service and provided me with amazing information regarding my car insurance."
We responded:
"Edson, thank you so much for your review. Welcome to State Farm Insurance. "
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Jean Pacheco

March 7, 2024

5  out of  5
rating by Jean Pacheco
"I spoke with Felix today over the phone about a car I wanted to get insured and he was very informative about the rates and pricing regarding my vehicle and on top of that he made sure I was going to be in good hands with this agency. Highly recommend this agency to everyone"
We responded:
"Hi Jean, Felix will love to read the kind words you left about his service! Thank you for the feedback,"
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Alexander Mendoza

October 5, 2023

5  out of  5
rating by Alexander Mendoza
"Giovanis service was amazing gave me all the answers I was looking for!"
We responded:
"Alexander, we are glad to hear that Giovanny provided you with top-notch service! We appreciate the feedback and would love to work with you again."
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Christian Sanisaca

October 4, 2023

5  out of  5
rating by Christian Sanisaca
"Amazing service!"
We responded:
"Hi Christian, Thank you so much for giving us a 5 Star review. We are looking forward to continue working with you."
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NelNice

October 3, 2023

5  out of  5
rating by NelNice
"They got me what I needed, on time and at a great price. Thank you State Farm! :)"
We responded:
"Hi Nelnice, thank you so much for your 5-star review. Welcome to State Farm Family!"